We appreciate your support of the Museum’s collection and educational mission – thank you for shopping with us!
If you have any questions or concerns regarding our shipping policy, please contact us at store@museumofflight.org or call us at 206-764-5704.
After placing your order we will email you an order confirmation. When your order has been processed and shipped you will receive an email with tracking information for your order. We ship orders Monday through Friday. We do not process orders during weekends or holidays.
Shipment notification emails with tracking for your order will be sent from tracking@shipstation.com via ShipStation. If you do not receive your shipment email, please check your spam and/or junk folder before contacting us.
Shipping rates are for standard shipping and are based on order total:
U.S. Order Total Shipping Charge
$0.00-$24.99................$5.95
$25.00-$49.99..............$7.50
$50.00-$74.99..............$8.95
$75.00-$99.99..............$12.50
$100.00 and up.............FREE
International Order Total Shipping Charge
$0.00-$34.99...............................$25.00
$35.00-$74.99.............................$32.00
$75.00-$149.99...........................$40.00
$150.00 and up...........................$50.00
Free shipping is not available for international orders.
We are excited to offer free shipping for our museum members on all U.S. orders that are $75+ when you are logged into your member account. If your order meets the requirement, you will find the free shipping option available at
checkout.
Orders will be shipped primarily with USPS. Large orders that are too heavy for USPS will be shipped with UPS. All orders shipped to PO Boxes or Military boxes will be shipped using USPS.
International orders will be shipped primarily using the US Post Office and GlobalPost. Please note For foreign orders, all duty/taxes at collected at Destination Country by carrier and are not charged by The Museum of Flight. We cannot guarantee quick shipping times for international orders. If 30 days have passed since your order shipped, please email us and we will submit a missing package claim. We cannot ship a replacement or issue a refund until a claim is approved.
We offer in store pickup for our local customers daily from 10:00 AM to 4:30 PM.
To pick up your order, place your order online and select In Store Pickup as your shipping option. We will email you an order confirmation and details for picking up your order. We ask that you pick up your order within 10 days of placing your order. After 10 days we will call you to follow up on your order. If you accidentally choose pick up and you want your order shipped, please contact us so we can charge you shipping.
Read more on our In Store Pickup page.
Want to place your order over the phone for in store pickup? Please call us during our store hours at 206-764-5704 and please allow us 1 hour to prepare your pickup.
We do not ship on holidays including: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.
Orders placed on Thanksgiving Weekend will be shipped the following Monday and orders placed on Christmas Eve will be shipped out the following business day.